Shipping & Delivery

Herbal Incense 24 will ship your orders within 24 to 48 hours from the time you purchased any of our Buy Herbal Incense K2 incense products. FedEx ships all orders within the United States through USPS and sometimes.

We have made our online ordering system more efficient such that you will track your shipment through your customer account. We will also send you an email to ensure that you are well aware of the status of your order and your shipment.

Quick delivery

At Herbal Incense 24, we strive to serve every customer efficiently so we make sure that we ship your orders within one business day. However, your location and your herbal incense order will also determine the shipping time. Please coordinate with our customer service if you are ordering wholesale and require an oversized package.

What to do in case of damaged packages?

– Inform the shipping carrier of the damaged goods.

– Notify Herbal Incense 24 of the damaged shipment within 24 hours of receiving the goods.

– Prepare a list of the damaged shipment and take photos of the damaged goods and email the said information to us.

– Once we get your email, Herbal Incense 24 will get in touch with the shipping carrier. Once the shipper has picked up the damaged goods and we have inspected it, then we will make the replacement.

– We want you to have pleasurable online shopping with us and that includes on-time delivery of your shipments. For more information on our shipping procedures, please email us.

Privacy & Security

Herbal Incense 24 is proud of the security feature of our website. This is an assurance to all our customers that all the information they provide will only be used for the specific transaction for which we provided it. Buy Herbal Incense K2.

We are highly protective of the information that goes through our website. We want to assure you that while we store information and track the orders; we do not give out customer information to third parties.

We will only use the information to efficiently facilitate the sale of our herbal incense to our customers. We will respect the confidentiality of the information provided by our customers. Thus, all the personal information provided to our website will only be retained for as long as they are useful for both parties for the purposes originally specified. Herbal Incense 24 guarantees the protection of your personal information from unauthorized access.

The security measures we implement are all aimed to achieve this purpose. All your personal information is encrypted and is accessible to only two allowed persons to ensure your security.

To maximize customer satisfaction, we accept product returns and replacements provided we meet these conditions:

– We have committed a mistake in the shipment of your order.
– We found the product defective upon receipt.
– I do this within a seventh-day period.
– The product remains unopened, unused, and in good condition.
– We will accept herbal incense products that have been used or opened for return or replacement.

For return or replacement requests, please contact our representative through Our Email Address.